Shipping policy

Last updated: April 2026

Where we ship
We currently ship to the United States only. We are not able to fulfill orders to international addresses at this time. Stay tuned — we're working on expanding our shipping regions.

Delivery time
All orders are printed and fulfilled on demand. Once your order is placed and production is complete, please allow 5 to 10 business days for delivery to your address within the US. You will receive a tracking number by email once your order has shipped.

Heads up
Delivery times may be slightly longer during peak seasons or due to carrier delays outside of our control. Production typically takes 1-3 business days before shipping.

Order cancellations
You may cancel your order within 24 hours of placing it. After this window, your order will have entered production and we will no longer be able to cancel or modify it. If you need to cancel, please contact us immediately at hello@mochimode.co with your order number.

Incorrect address
Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice a mistake, contact us within 24 hours of ordering and we will do our best to update it before production begins.

Questions?
Reach us at hello@mochimode.co and we'll get back to you within 2 business days.